Service Excellence Training Centre (SELTRAC) is the training arm of Service Excellence International Ltd., a consulting firm that specializes in TRANSFORMING EMPLOYEES INTO AN EFFECTIVE, EFFICIENT AND GROWING WORKFORCE. We have been in operation since 2002.

Our Vision

A Centre of Excellence and a leader in providing world class solutions that equip our customers to exceed the expectations of the people they serve

Our Mission

To equip our customers with high quality, state-of-the-art, appropriate, professional and affordable knowledge, skills and abilities in service management and delivery; thereby enabling our clients to satisfy their internal and external customers

Why Choose Us

Our programs have fostered a noticeable and documented positive change in the work performance of employees of private and public organisations trained.


Training Programs for 2025 and 2026

Our Training Programs for 2025 and 2026 are pivoted on 40 Transformative Tools for Building an Effective, Efficient and Growing Workforce by equipping them with knowledge, skills and attitudes to deliver in accordance with the organsation's or participant's vision, mission, strategic goals and objectives.   

20+Years Proven Track Record of
Experience in Africa
Hands-on experience on improving service delivery in Organisations in African environment
Value for Money Products
Partiipants have benefited from a variety of our training, mentoring and coaching approaches
Fast & Effective
Service Improvement Model
Organisations that have used our Model demonstrate noticeable improvement
Best Industry
Experts
Over 20,000 participants trained directly
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